Privacy Policy
Effective Date: September 29, 2025
Our Commitment to Your Privacy
At ADHD Pathfinders, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our coaching services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, mailing address
Coaching Information: Session recordings and session notes, your goals, challenges, preferences, progress tracking information, assessment results, and other information shared in sessions.
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Communication Records: Emails, messages, and other communications between you and ADHD Pathfinders
Information Collected Automatically
When you visit our website, we may automatically collect:
Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on site, referring websites, click patterns
Cookies and Similar Technologies: Small files stored on your device to improve website functionality and user experience
How We Use Your Information
We use your personal information for the following purposes:
Provide Coaching Services: Deliver personalized coaching, track progress, and maintain coaching records
Communication: Respond to inquiries, send appointment reminders, provide updates about our services, etc.
Website Improvement: Analyze website usage to improve functionality and user experience
Legal Compliance: Comply with applicable laws and regulations
Safety and Security: Protect against fraud, unauthorized access, and ensure platform security
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
Payment processing (e.g., Stripe, PayPal)
Website hosting and analytics (e.g., Google Analytics)
Email communication (e.g., MailerLite, Mailchimp, Delenta, Google Workspace)
Scheduling and client management (e.g., Delenta)
Online meeting hosting, recording, and storage (e.g. Zoom, Google Meet)
Document creation and storage (e.g. Google Workspace, Delenta)
These service providers are bound by confidentiality agreements and may only use your information to provide services on our behalf.
Legal Requirements
We may disclose your information if required by law, court order, or to:
Protect the safety of you, our staff, or others
Prevent fraud or illegal activity
Respond to government requests or legal proceedings
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data transmission using SSL encryption
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure storage of all client data
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your personal information, subject to legal and business requirements for record retention, and technical feasibility of deletion within reasonable effort.
Communication Preferences
You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Cookies
You can control cookie preferences through your browser settings, though this may affect website functionality.
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete that information promptly.
International Users
Our services are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
Retention of Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
Active Clients: Information is retained during the coaching relationship and for up to 7 years afterward
Former Clients: Information may be retained for up to 7 years after the end of the coaching relationship for legal and business purposes
Marketing Information: Retained until you unsubscribe or request deletion
Coaching Confidentiality
Your coach maintains strict confidentiality regarding all information shared during private coaching sessions. This confidentiality may only be broken in the following circumstances:
You provide written consent to share a specific type of information
There is imminent risk of harm to yourself or others
Required by law or court order
As necessary to prevent fraud or illegal activity
All session recordings, notes, communications, and coaching records and information are stored securely and accessible to your coach.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date and notifying active clients.
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.
Email: privacy@adhdpathfinders.com
Phone: 503-455-4112
Mailing Address: 5441 S Macadam Ave, Suite N, Portland OR 97239
We will respond to privacy-related inquiries within 30 days.
Last Updated: September 29, 2025
